1win KYC & AML Policy

1win applies KYC and AML procedures to verify the identity of every account holder, prevent fraudulent activity, and counter financial crime in accordance with applicable regulatory requirements. These processes uphold the integrity of the platform and protect users at every level of engagement.

• Fair play is maintained by ensuring all users operate under equal, verified conditions
• User safety is prioritised through robust account protection and identity verification measures
• Personal data is handled transparently and in line with applicable data protection standards
• Regulatory compliance is upheld through consistent adherence to anti-money laundering and counter-terrorism financing obligations
• All financial activity on the platform remains subject to oversight and transaction monitoring to safeguard the broader user community

Every new user registered on the platform is required to complete ID verification before accessing certain features or processing withdrawals. The following categories of documents may be requested during the document submission process:

• A government-issued photo ID, such as a passport, Aadhaar card, voter identification card, or driving licence, to confirm identity
• Proof of address, which may include a recent utility bill, bank statement, or any official document confirming the user’s current residential address
• Confirmation of payment method ownership, demonstrating that the account holder is the authorised user of the payment instrument linked to the account

All submitted documents must be valid, legible, and belong solely to the registered account holder. The platform reserves the right to request additional documentation where verification remains incomplete.

1win implements a structured set of security measures to detect, prevent, and report money laundering, terrorism financing, and other forms of financial misconduct on the platform. The following controls form the core of the AML framework:

• Continuous transaction monitoring to identify irregular patterns or volumes of financial activity
• Automated detection rules that flag suspicious activity based on predefined risk thresholds
• Enhanced due diligence applied to account holders associated with high-risk events or elevated transaction profiles
• Manual reviews conducted on large or unusual transfers that fall outside standard user behaviour
• Risk scoring assigned to accounts and transactions based on user history, geographic origin, and activity patterns
• Screening against international sanctions lists and politically exposed persons (PEP) databases
• Reporting obligations fulfilled by notifying competent authorities when credible evidence of financial crime is identified

The platform enforces clear restrictions to support the integrity of its KYC and AML compliance framework, and all users are required to conduct themselves in accordance with these standards. The following activities are strictly prohibited:

• Creating or operating multiple accounts under the same or different identities (multi-accounting)
• Submitting forged, altered, or stolen documents during the ID verification or document submission process
• Engaging in any transaction or behaviour designed to conceal the origin of funds or facilitate money laundering
• Manipulating platform systems, including betting structures or payment flows, to circumvent security measures
• Sharing, transferring, or selling account access to any third party
• Using payment instruments that are not registered in the name of the account holder
• Providing false or misleading personal data at any stage of registration or verification

Any violation of the KYC or AML policy will result in immediate enforcement action, proportionate to the nature and severity of the breach. Applicable measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent regulatory or law enforcement authorities where applicable.

Every account holder is responsible for ensuring that all personal data provided to the platform is accurate, complete, and kept up to date at all times. Users must complete the ID verification process promptly and respond without undue delay to any request for additional documentation or clarification. Only payment methods that are registered in the account holder’s own name may be used for deposits or withdrawals. Users are also expected to report any suspicious activity they observe or encounter while using the platform to the relevant support or compliance team. Failure to meet these responsibilities may result in restrictions on account access until compliance is confirmed.

1win upholds the principles of fair play and transparency as foundational commitments, ensuring that all users operate within a secure, equitable, and lawful environment. The following principles guide the platform’s approach to responsible gaming and compliance:

• Full adherence to KYC and AML standards as mandated by applicable regulatory requirements
• Strict confidentiality and lawful handling of personal data in accordance with data protection obligations
• Ongoing transaction monitoring and review of suspicious activity across all user accounts
• Active prevention of manipulation, abuse, and any behaviour that undermines fair play
• Accessible user support on matters related to account protection, verification, and safety measures
• Shared responsibility between the platform and its users in maintaining a trustworthy gaming environment
• Equal conditions applied to all registered users, regardless of transaction volume or account history